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Support Centre
Complaining by phone post or in person
How to get in touch by phone or post
First, you need to get the right contact details. But if you prefer things quick and simple, you can complain online instead.
Other ways to complain
To give you an indication of the cost of your call on a BT landline with no call plan, see our call charge information page. If you are using another network provider or a mobile phone, the call cost may vary. For exact call costs please contact your network provider.
Also, please note that calls may be recorded for training and monitoring purposes