Simplicity of switching your Current Account
Want to keep your banking all in one place? It only takes 7 days and your Direct Debits will be moved over, and all the tricky admin bits will be covered.
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How can we help you today?
Want help using the app or Digital Banking?
Our new Digital Lessons are here to help you bank from home with the mobile app and Digital Banking, whether you have just signed up for the first time or have been using them for a while.
Speaking face to face with a Community Banker, we will help you to learn about our digital services and answer any questions you have.
Digital Lessons are run using Zoom. Zoom app required for Digital Lessons on mobile devices. Criteria applies for mobile and Digital Banking.
Coronavirus Scam advice
We’ve seen an increase in criminals exploiting the coronavirus and using this as part of their scam tactics.
Stay alert to suspicious phone calls, texts or emails from anyone claiming to be from the bank or other trusted organisations.
- We’ll never ask you to share your full security number, password.
- We'll never ask you to share your card reader code.
- We'll never ask you to share one time passcodes sent to you to log into Digital Banking or to register for the Mobile App.
- We’ll never ask you to move money from your account to keep it safe.
For more information on different types of scams visit our Security centre
A helping hand for your banking needs
Visit our Support Centre for the help and support you need, including our frequently asked questions.
Banking from home on your phone or tablet
Need to check your spending or pay someone for doing your shopping? The mobile and tablet app keeps you in control 24/7.
Criteria applies.
Independent service quality survey results - Personal Current Accounts
As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest 16 personal current account providers if they would recommend their provider to friends or family. February 2020.
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